In order for CAMS Enterprise to work properly there is some set up of Internet Explorer that needs to happen. This has been outlined in a separate helpdesk article. An issue may arise during this setup process where when trying to change the cache size of the temporary internet files folder to 1028 MB, an error occurs saying:

"Please select a value between 8 and 8 for how much disk space Temporary Internet Files can use."

This happens if the path for the Temporary Internet Files folder is blank. Under the box where you enter the desired cache size, there is a line that says "Current Location:" and it should have a file path underneath it. If there is nothing underneath do the following:

  1. Click on the "Move Folder..." button
  2. Navigate to C:\Users\*current user*\AppData\Local\Microsoft\Windows
  • Be sure to select the correct user folder. These settings are on a by user basis.
  • Select the INetCache folder and click OK

  • This will correct the issue and allow you to type in 1024 for the cache size.