Problem: You’ve published a video to your course, but it’s not showing up in your course’s Media Gallery.

 

Solution: Unpublish and republish the video.

 

  1. Go into My Media in Brightspace.
  2. Click on the video you want to un-publish / re-publish.
  3. Click Actions and then select Publish from the drop-down list.
  4. Click the Private radio button.
  5. Click Save at the bottom of the screen.
  6. Click OK to confirm.
  7. Click the published radio button.
  8. Put a check in the check box next to the course to which you want to publish the video.
  9. Click Save at the bottom of the screen.

 

A screenshot from Canvas demonstrating how to publish a video

 

Get Help

If you are still not seeing your video in your Course Media Gallery, send an email to support@smcsc.edu or fill out a help desk ticket. Let us know the course title and section, as well as the title of the video.