How to Reset a Quiz Attempt in Progress
Sometimes students experience technical issues while taking a quiz. If a student was able to save their answers but were not able to submit the attempt the attempt will be left "in progress." These "in progress" attempts can be manually submitted by the instructor. If necessary, an instructor may also provide a student the opportunity to retake an exam by resetting the quiz attempt.
Option #1: Submit a Quiz for a Student
1. On the NavBar, select Quizzes.
2. Select the dropdown arrow next to the quiz with the attempt that needs to be manually submitted.
3. Select Grade.
4. Select Show Search Options to filter the view to only students who have an attempt in progress.
5. Change the filter by using the dropdown arrow [A].
6. Selecting Users with attempts in progress [B].
7. Select the magnifying glass in the empty search box [C].
8. From the list of students select the Enter Quiz as User icon [A] next to the (In Progress) attempt.
9. A pop-up message asking for confirmation will appear.
10. Select Yes to impersonate the student and enter the quiz.
11. A page that lists the student's responses to the quiz questions will open. Select Submit.
Note: If it is decided not to submit the quiz, cancel and exit this screen by selecting Exit Impersonating.
12. After selecting Submit once, the Quiz Submission Confirmation page will display.
13. Select Submit.
14. The attempt has now been submitted and can be graded.
Option #2: Reset a Quiz Attempt in Progress
- On the NavBar, select Quizzes.
- On the Manage Quizzes page, find the quiz with attempts you want to reset.
- On the dropdown menu of the quiz, click Grade.
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Select the check box for each attempt you want to reset and then click the Reset icon at the top of the list of quiz attempts.
Note: By default, the Grade Quiz page only displays completed quiz attempts. To view quiz attempts in progress, on the Users tab or the Attempts tab, press Show Search Options next to the search field. Under Restrictions, select either All attempts or Users with attempts in progress.